At the MFP please perform the following:
For this first we need to set a Custom Paper Type, so go ahead and touch the Paper Select Button on the Copy Screen.
Choose Type and Size as indicated below.
We need to specify a custom paper size, so press Direct Entry.
The below screen shot shows you the max banner paper size you can setup for. Please enter your banner paper size. Ours is 297mm x 1200mm, and ok this change.
In the majority of cases the paper will be in the Heavy Paper category, so please select Heavy Paper in the Type menu.
Print Driver Setup :